Where Professionalism Meets Excellence

Elevate your team’s soft skills with a tailored program in communication, business protocol, luxury sales, and professional presence. Designed for every stage of the corporate journey—from summer associates to C-suite executives—our training empowers individuals to excel with confidence, poise, and impact.

Showcasing Our Expertise

Our work spans a variety of industries, from equipping customer-facing teams with refined sales and service skills to preparing senior leaders for the nuances of international business protocol.

The categories below highlight the breadth of subjects we cover and the industries where we’ve made a measurable impact.

  • Equip your team to handle every form of correspondence—whether by email, phone, mail, or video call—with professionalism and confidence.

    Training Highlights:

    • Developing Emotional Intelligence

    • Communicating Effectively in High-Pressure Situations

    • Professional Email Etiquette

    • Building and Sustaining Strong Relationships

    • Leading and Participating in Meetings & Conference Calls

    • Enhancing Voice, Presence, and Presentation Skills

  • Ensure your team is well-versed in formal dining protocol, allowing business meals to focus on building relationships and achieving objectives.

    Training Highlights:

    • Mastering the Multi-Course Dining Experience

    • Hosting and Entertaining Clients with Ease

    • Proper Use of Cutlery, Glassware, and Napkins

    • Cocktail Reception Etiquette

    • Common Dining Mistakes to Avoid

    • Approaching Challenging Foods with Confidence

    • The Essentials of Wine Etiquette

  • Provide your team with the refined soft skills required to strengthen client connections and successfully close high-value deals.

    Training Highlights:

    • Building and Maintaining Strong Client Relationships

    • Advanced Luxury Sales Techniques

    • Excellence in Beverage and Hospitality Service

    • Presenting Products and Services with Impact

    • Refining and Expanding Professional Vocabulary

    • Mastering Storytelling and Conversation for Influence

  • From conferences to local events, empower professionals to approach conversations with ease and build lasting business relationships.

    Training Highlights:

    • Opening Conversations with Ease

    • Engaging Topics That Spark Connection

    • Cultivating Approachability and Charm

    • Handling Difficult or Ineffective Networkers

    • Etiquette for Cocktail Receptions and Social Gatherings

  • Help your team project confidence and approachability through grooming, style, and both verbal and non-verbal communication.

    Training Highlights:

    • Understanding Dress Codes with Confidence

    • Professional Grooming Standards

    • Dressing for Success in the Workplace

    • Cultivating Presence and Poise

    • The Principles of Professional Excellence

  • Foster growth by teaching professionals how to leave a strong, positive impression in every interaction with colleagues and clients.

    Training Highlights:

    • Demonstrating Respect and Courtesy in Professional Settings

    • Etiquette for In-Person Meetings, Conferences, and Virtual Calls

    • Hosting Clients with Confidence and Grace

    • Formal and Informal Dining Protocols

    • Professional Greetings and Introductions

    • Body Language

    • Best Practices for Email and Telephone Communication

From executive leadership to front-line customer experience, our programs are designed to equip professionals with the skills that drive success across every level of business.

Tailored Training Across Industries

  • Financial Institutions

    In finance, first impressions are everything. From summer associates to senior executives, we prepare professionals to host clients with ease, navigate formal business dining, and network with confidence—ensuring they represent your institution at the highest standard.

  • Sales Teams

    Closing a sale takes more than skill—it takes presence. Our customized programs sharpen communication, presentation, and business dining etiquette, preparing sales teams to impress in every setting, from conference rooms to large-scale pitches.

  • Hospitality & Tourism

    Guest experience defines success in hotels, resorts, cruises, and catering. Our program elevates client relations, front desk etiquette, dining service, and first impressions—ensuring your team delivers five-star service every time.

  • Law Firms

    For law firms, professionalism is non-negotiable. We support attorneys at every stage with training in communication, networking, and executive presence, helping them build strong client relationships while representing the firm with polish.

  • Restaurants & Executive Dining Rooms

    Service is the heart of hospitality. We train servers, sommeliers, hosts, and support staff in formal dining, communication, and guest relations—transforming meals into memorable experiences that keep clients coming back.

  • Aviation

    Whether in the sky or on the ground, exceptional service defines aviation. Our training equips in-flight and terminal teams to provide seamless customer care, mastering client relations, dining, and beverage service for both commercial and private travel.

Flexible Training Experiences

Our programs are created with flexibility in mind, ensuring your team receives training in the format that best suits their needs and schedule.

Customized In-Person Programs

Bring training to life with half-day or full-day workshops, hosted either at our New York City location or directly at your workplace. Popular options include multi-course dining etiquette experiences, networking intensives, and presentation mastery workshops.

Live Online Training

Connect with expert instructors in real time through dynamic virtual sessions. Cover a single subject or a series of topics while engaging in group discussions, Q&A, and interactive exercises. Sessions can also be recorded and licensed for future access.

Self-Paced Video Learning

Give your team the opportunity to grow on their own timeline with pre-recorded lessons. These on-demand sessions can stand alone or complement other trainings. Customized, branded content is also available through our white-label options.

Ready to elevate your team’s skills? Complete the form below or email us directly at office@lluxxall.com

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