Lluxxall Etiquette Training For Hospitality & Tourism

“ Our mission is to transform your service culture into a competitive advantage by training your team in the essential etiquette skills. So you can turn every guest encounter into a memorable, five-star moment “

- LLUXXALL

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Clear Communication

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Professional Conduct

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Customer Courtesy

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Ethical Practice

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Proper Appearance

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Clear Communication ✳︎ Professional Conduct ✳︎ Customer Courtesy ✳︎ Ethical Practice ✳︎ Proper Appearance ✳︎

This Etiquette Training Course is best for:

01. Frontline Sales Representatives

Anyone who interacts directly with clients or prospect

02. Lead Generation Teams

Team members who are responsible for outreach and networking.

03. Managers & Team Leaders

Equips them to model professional behavior and coach their teams

04. Cross-Functional Staff in Customer-Facing Roles

Anyone whose work touches clients, partners, or stakeholders.

What You Will Learn

  • Welcoming and greeting etiquette
    Making strong first impressions through proper introductions, greetings, and hosting practices

  • The Guest Experience (The "Soft" Skills)
    Mastering the verbal and non-verbal cues that build rapport, ensuring every interaction feels personalized rather than transactional, and more..

  • Cultural Intelligence (CQ)

    In a globalized industry, understanding diverse customs is non-negotiable. International Protocol. Religious Sensitivity.

  • Verbal and non-verbal communication skills
    Using tone, body language, posture, and eye contact effectively

  • Technical Service Excellence
    Advanced techniques in table settings, synchronized service, and various international service style.

  • The Sommelier’s Standard: Comprehensive wine and beverage service, including proper bottle presentation, decanting rituals, and stemware management

  • Modern Social Etiquette
    Handling guests who are filming or using social media. The "Golden Rule" of hospitality—protecting the guest’s anonymity and data.

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Flexible Training Experiences

Our business etiquette programs are created with flexibility in mind, ensuring your team receives training in the format that best suits their needs and schedule.

Customized In-Person Programs

Bring training to life with half-day or full-day workshops, hosted either at our New York City location or directly at your workplace. Popular options include multi-course dining etiquette experiences, networking intensives, and presentation mastery workshops.

Live Online Training

Connect with expert instructors in real time through dynamic virtual sessions. Cover a single subject or a series of topics while engaging in group discussions, Q&A, and interactive exercises. Sessions can also be recorded and licensed for future access.

Self-Paced Video Learning

Give your team the opportunity to grow on their own timeline with pre-recorded lessons. These on-demand sessions can stand alone or complement other trainings. Customized, branded content is also available through our white-label options.

Ready to elevate your team’s skills? Complete the form below or email us directly at office@lluxxall.com

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